Shipping policy
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is received.
- Orders are processed Monday through Friday, excluding public holidays.
- During sales, holidays, or peak periods, processing times may be slightly longer.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
We may offer free shipping on qualifying orders, as advertised on our website.
Delivery Times
Estimated delivery times are:
- Domestic: 2–7 business days
- International: 7–21 business days (where available)
Delivery times are estimates only and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (where applicable) so you can monitor your shipment.
Shipping Delays
While we do our best to deliver your order on time, delays may occur due to weather, customs clearance, carrier issues, or other circumstances beyond our control.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
International Orders
Customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities unless otherwise stated.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: [your email]
Business Hours: Monday–Friday, 9:00 AM–5:00 PM